At Trueline, our customers are at the center of everything we do.
We want to ensure that from the moment you contact us, until the moment we hand over your beautiful new living space to enjoy, that your expectations have not only been met but exceeded at every opportunity. That's why it's important for us to receive feedback on your experience when working with us.
If you've recently partnered with Trueline and had a wonderful experience with our team, we invite you to submit a short Google review to assist other residents in your area when deciding on who to partner with for their next outdoor living project.
Not only will you be helping the broader Trueline community, but you will also have the chance to WIN a $50 pre-paid VISA or COLES gift card simply for telling others about your experience building with one of the most loved Patio, Pergola & Carport businesses in Australia.**
You can submit a short review by using the links below. Simply ensure you have your Google or Gmail login details ready (as is the requirement of Google reviews) and click on the Trueline Branch that you worked with for your build.
If for any reason, your experience wasn't as you expected or you'd like to provide additional feedback directly to senior management, we encourage you to get in touch with us so that we can address your concerns promptly and ensure they are answered. You can do so, by emailing us or phoning 1300 50 20 20 during standard business hours.
Terms & Conditions WIN a $50 pre-paid VISA or COLES gift card.
- Information on how to enter and prizes form part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions.
- Entry is open to all Trueline customers who have fully completed a build with Trueline Brisbane, Trueline Rockhampton or Trueline Northern Rivers within the last 5 years (From January 1 2013).
- Customers who have completed a Google review will be considered to have entered the promotion, and will automatically receive one (1) entry to the draw to WIN A $50 PRE-PAID VISA OR COLES GIFT CARD.
- No additional form is required for completion of entry.
- Customers may only enter once per project they have completed.
- The total prize pool per draw is $50, paid by way of prepaid VISA or COLES MYER gift card.
- All prizes are non-transferrable and not redeemable for cash.
- All winners will be contacted by phone and in writing with details of their prize.
- Prizes will be drawn at random based on reviews received during the competition blocks (listed below)
- One (1) Winner will be chosen randomly, on each of the below draw dates for the specified open & eligible competition periods.
- The Promoter reserves the right to disqualify any person who tampers with the entry process
- The Promoter does not accept responsibility for late, lost, misdirected entries or entries sent but not received by the Promoter.
- The judge’s decision is final and no correspondence will be entered into. Entry details remain the property of the Promoter.
- In the event of war, terrorism, state of emergency or disaster, the Promoter reserves the right to cancel, terminate, modify or suspend the promotion, subject to any written directions from a relevant regulatory authority.
- The Promoter is: Trueline Patios. 1113 Kingsford Smith Drive, Eagle Farm QLD. 4009 Phone 1300 50 20 20
Competition Round open & close dates, and Draw dates.
- Round 1: Opens 3rd November 2018, Closes 24th January 2019. Drawn - Friday 25th January 2019
- Round 2: Opens 26th January 2019, Closes 25th April 2019. Drawn - Friday 26th April 2019
- Round 3: Opens 27th April 2019, Closes 25th July 2019. Drawn - Friday 26th July 2019
- Round 4: Opens 27th July 2019, Closes 24th October 2019. Drawn - Friday 25th October 2019
- Round 5: Opens 26th October 2019, Closes 26th December 2019. Drawn: Friday 2nd January 2020.
**Results and ranking based on independent Customer Survey results reported in January 2018.